O'Reilly Auto Parts in Asheville, NC Open now

Reviews about O'Reilly Auto Parts

• ★ ★ ☆ ☆ ☆

  February 13, 2019, by Tipsy Hensley
  Now this is really because of only 1 of the employees at this location. ( Marco) this guy he rude. So rude that even his Co workers don't get along with him. I do not know anyone​ here personally. But as I was in the store. He was being told by his coworker that he was rude an had been all day. Now I do understand when quiting time comes people wanna leave . But until it's that time an not 30 min till. Cosutmers shouldn't be rushed out the door. I came him for parts that I ended up getting the wrong part as I even tried to tell him this it did not matter.as I got in my truck I noticed another customer being followed around by Marco. An wasn't even able to purchase anything an escorted out the door. Not this isn't the first time. Not a few weeks ago I sent my wife in to get some simple parts She knew the details needed to get the parts. Same deal ( Marco) She said was rude to her an told her she didn't know enough information​. She had the year,make,model, engine size,2wd, automatic,so on Even though most that information is not needed to get the parts she needed. He ended giving her the wrong parts. Guy needs to change his attitude or be moved to delivery driver or receiving parts. Because coustmer service isn't this guy's strong points. Now with that said. Most all the other employees here are great guys an great to deal with.